McKinsey categorises knowledge workers

The guys over at McKinsey put together a piece about the types of knowledge workers matched to a tagcloud of E2.0 functionalities.

The graphic’s multilevel approach to improving collaboration is based on the following steps:
1) classify workers by their workflow profile – the daily activities they do to perform their job
2) match new technologies to the workflows to extend collaboration efforts, improve effectiveness, and reduce inefficiencies

Click here for the interactive application

Their take is to organise your knowledge workers into categories.
Companies can best do this by
1) understanding the specific requirements of interactive tasks;
2) identifying which tasks create disproportionate value for the organization;
3) determining the types of inefficiencies and wasted efforts that bog down many interactions

About: Marijn

Marijn Somers (MVP) has over 14 years experience in the SharePoint world, starting out with SP2007. Over the years the focus has grown to Office 365, with a focus on collaboration and document management. He is a business consultant at Balestra and Principal Content Provider for "Mijn 365 Coach" that offers dutch employee video training. His main work tracks are around user adoption, training and coaching and governance. He is also not afraid to dig deeper in the technicalities with PowerShell, adaptive cards or custom formatting in lists and libraries. You can listen to him on the biweekly "Office 365 Distilled" podcast.