Chris Poteet shares some great tips on the EndUserSharePoint.com site:
*Expose the global navigation from the parent site(s) in your subsites. It will help to orient users in the application.
*When naming lists and libraries, use descriptive names that make sense to your audience. For instance, “Documents” isn’t a great name for a document library, because you have many document types.
*Develop a consistent naming convention for lists and libraries that can be enforced throughout the enterprise.
*Use columns to manage document information, not file names. End Users have a tendency to insert metadata into the name of the document.
*Instead of a name such as “2008-08-01-MeetingMinutes-ProductionTeam.docx”, create three columns that will hold the important information about the document: Date, Type of Document, Team.
*When using document workflow, insert a “Status” column .
*Use columns to query, organize, and present information.
*Leverage the Quick Launch bar. It is local navigation that you can control. Fill it with descriptive link titles and headings to aid navigation around your site..
*When creating/requesting a new site, make it a Publishing site (MOSS, only). A
Publishing Site allows the creation of many, individual web pages. These can be used to give a “dashboard-like” view into your content.
*Ask potential users try to navigate through your site and give you feedback on what you can change to make it easier.