Office 365 Distilled EP 22: Where Steve and Marijn look at trust @Ignite

Steve and Marijn are at Ignite 2019 in Orlando, and taking advantage of the sweet setup that is offered at the Podcast center for podcast rockstars. And that is us! The main topic is the importance of trust when talking about tech intensity.

We talk about the new stuff that is coming out:

We had an amazing gettogether on Sunday preday at The Whisky. We had a few friends of the show over, had a lot of really nice whiskies and bourbons!

Tech intensity

One of the most important messages that we got at Ignite is trust. Microsoft will deal with the system, but the data is still yours.

Satya shared the formula around Microsofts vision for Tech Intensity.

Tech intensity = (Tech adoption * Tech capability) ^ trust

You can trust Microsoft with your data, was the big message.

Even after 10 years with no major leakage of data, they still feel that they need to convey this message.

When Delve first came out, people didn’t believe their data was secure. What was Microsoft going to do with that ?


The way this is evolving is staggering. Sharing for example, is a whole different ballpark then how it was in SP2013 or SP2016. The coming of groups and Teams (with private channels) makes everything different.

More transparancy is needed, this is something that Microsoft is very busy on to make that happen.


 Trust is an interesting one. The exponential nature in the equasion is important on multiple levels.

You need to trust Microsoft in bringing out great features and apps. You need to trust their data locations.

You need to trust your IT department. The more you trust your IT department, the more things you can get done and rolling out. Adoption will be higher if I trust my IT department more.

Business looks at IT as nerds and geeks, or like the “department of no”. At the same time, IT thinks that business is just doing stuff without thinking about it.

The barriers are being broken down with agile teams.

So, when you are thinking about spending money, you can invest in technology or adoption. But if you invest in trust, that will have a much bigger effect and leverage in your organisation.

How do you change the trust in an organisation?

Looking at business value, agile teams are the key. They blend IT and business together.

When business is seeing what IT is doing, all the issues around safety, cloud and data availability is no longer a problem. This level of transparancy is important in an organisation.

How do you measure/judge trust? Is a net promoter score the way to go ?

In an agile organisation feedback is key.

Whisky: Bulleit Rye

Drinking alcohol in a big place like this… can be difficult. That is why we have a special kind of lemonade to drink.. Bulleit Rye lemonade! Straight from a dead cool brown paper bag!

We expected this to be as a rough, aromatic drink compared to the polished malt whisky.

Image result for Bulleit Rye
Bulleit Rye

Very typical rye nose, lots of vanilla, spicy, some cinnamon. Taste is spicy, with lots of cinnamon.

There is a long finish, more depth than we thought it was going to be.

About: Marijn

Marijn Somers (MVP) has over 14 years experience in the SharePoint world, starting out with SP2007. Over the years the focus has grown to Office 365, with a focus on collaboration and document management. He is a business consultant at Balestra and Principal Content Provider for "Mijn 365 Coach" that offers dutch employee video training. His main work tracks are around user adoption, training and coaching and governance. He is also not afraid to dig deeper in the technicalities with PowerShell, adaptive cards or custom formatting in lists and libraries. You can listen to him on the biweekly "Office 365 Distilled" podcast.

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