Web Usability blog hits the nail on error messages

Els Aerts on the Web Usability Blog hits the nail with her blogpost about Error messages.

Not only true for all kinds of websites and client apps, but just the same in SharePoint..My customer doesn’t want a fat-ass code page telling him in a bizarre language that something is wrong..some SharePoint errors are just downright scary!!

So please, do your user a favor and do something about your error pages!!!

Some suggestions Els gives:
– use the language of the form
– be specific
– dont blame the user
– avoid spelling errors

About: Marijn

Marijn Somers (MVP) has over 14 years experience in the SharePoint world, starting out with SP2007. Over the years the focus has grown to Office 365, with a focus on collaboration and document management. He is a business consultant at Balestra and Principal Content Provider for "Mijn 365 Coach" that offers dutch employee video training. His main work tracks are around user adoption, training and coaching and governance. He is also not afraid to dig deeper in the technicalities with PowerShell, adaptive cards or custom formatting in lists and libraries. You can listen to him on the biweekly "Office 365 Distilled" podcast.

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